We ordered from Kobe. We noticed as soon as our driver pulled off, that we were missing two entrees. I called Kobe and they actually had already called the driver to let them know that they forgot a bag. I was informed that they would get another driver enroute to deliver our order. After nearly 90 minutes of waiting, I called Kobe back. They said they remade our food, contacted grub hub and grub hub and not assigned a driver to our order yet. I then called Grub Hub, spoke to a very apathetic male, he pretty much told me there’s nothing he can do. I’m beyond frustrated with this company. My spouse and I are both Covid positive and unable to leave our residence to get food. The fact that over 2 hours have passed by and they couldn’t even give a courtesy call, is just unacceptable. Don’t waste your time using this service, they proved how much customers do not mean to them.