Would give 0 stars if possible. Ordered food, waited 45 minutes, checked for an update and the app said my food was delivered, it wasn't. Cheated with "customer service" and they said my order had been cancelled and I would get a refund. Then called the restaurant to see how long it would take to make our order and they said it was never even picked up and they had thrown it away. Grubhub made no effort to investigate and no offers to help me in any way. I guess they will learn when they eventually lose all their customers.
4 years ago
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