Total jokers. Was offered £130 for my iPhone 7 128gb. Sent the phone to them and the offer was reduced to £40 after “faults” were found in a near perfect condition phone. I cannot help feel that this is some sort of fraudulent business whose business model is to prey on unsuspecting consumers. Finally got my phone back and sold to a reputable firm who paid in full the same day the phone was received. Avoid Handtec at all costs...unless you like being ripped off I suppose.