DONT FALL FOR HIGH QUOTES !! What a dreadful company ; they offer you very good money for phones etc but then come up with stupid unfounded reasons to lower the price. I had an Iphone 7 which which was in excellent condition and full working order and they offered me the same money that I was given by another company for the same model specs but smashed screen and not working. You complain and they will increase it slightly but no where near the original quote. Getting my phone returned and will sell to a more honest company. Don`t take it from me just read the other reviews here - PLEASE AVOID AND DO NOT USE