More fool me for not reading these before I sent off my phone. I sent off my perfect conditioned IPhone 7 plus, they have quoted me £140.50, which I thought was amazing. I sent it off 2 days ago and just had an email quoted it was blacklisted. This is not at all correct because my mum brought it refurbished off giffgaff, which obviously they would have picked up before selling the phone again anyway, plus I owned the phone for 3/4 years. I have just sent another email saying it is not possible it is blacklisted, but from the rest of these reviews, I will be requesting MY phone back or I will be taking it higher up.