I decided sell my iPhone with Handtec ,the Phone was in excellent condition,with absolutely no scratches.I now wish I had taken photos of it before I sent it to them as they originally offered me £300 for my phone, once they received it they proceeded to give me a revised Quote for £180 as their Engineer had apparently noticed scratches on it !!! IT LEFT MY HOME IN PERFECT CONDITION!!! I demanded my phone be sent back .. it has taken a month to receive it back .. and THEY have scratched the screen to validate their claim that it was faulty !! I’m so angry and upset !!….. BEWARE! I wish I had read these reviews !!!!