The worst company I have ever dealt with. The engineers are not engineers. They said my 8 month old phone was ha ily used . What absolute garbage. Do not use this company. Read the reviews here, 1.3 star eating is the worst rating for a mobile return company . Just con artists masquerading as a service company . Changed my quote from £450 to £100 due to having on scratch on the screen and some around the,hanging point. Says it needs new screen , absolute lies. Shameful company.