They promised me £180 for my Iphone X 64 GB. I have marked that it is broken. The day after i got this messageThank you for taking the time in sending your device. Unfortunately We cannot accept icloud /account and or password locked devices. How to resolve the issues: Please provide us with your passcode. Please respond within 5 (five) days on the day on which this email was sent. If we do not have a response within this time frame, these devices will be recycled at zero value. If you request the return of any iCloud/account or password locked devices we reserve the right to charge £30 for our administration and postage costs. Please refer to our terms and conditions for more information. I think my story will be exactly the same as yours.