I sold my iphone 7 to Handtec after getting a quote for £176 from a comparison website for, based on the fact that my phone was working and unlocked which it was (it was also immaculate, not that this was asked about at the time). As I saw the trustpilot rating was 5 stars I sent my phone in, but after this I came across the ratings from people that had actually sold their phones to Handtec, rather than bought from them, which all the good reviews seem to be. Everyone else seems to have the same issue I had; Handtec rope you in with a good quote, then when they receive the phone invent imaginary faults with the phone and reduce their offer. They told me that my phone had scratches and chips (completely not true, my phone was always in a case and screen protector) and they could only offer £110. I disputed this and asked for my phone to be sent back, at which point (after two chaser emails over a few days following no response) they upped the offer to £140. I accepted this offer as I was not confident, based on other people's experiences, that I would get my phone back or any money at all from Handtec. Thankfully I did at least receive the £140 the day after the offer, but I would never use Handtec again and I would encourage anyone else to avoid them when selling your phone as you definitely will not get the amount of money they promise.