NO STARS!! DO NOT UNDER ANY circumstances deal with this company!! They offered me £271 for a virtually unused iPad Pro. They wanted everything, so I sent it in the brand new box with all accessories. It wasn't an easy process to send it to them. On receipt they didn't contact me until I chased them! I eventually found out they were reducing the offer to £150. DO NOT BELIEVE THEM because you won't get the best price from the comparison website. Once they receive your device they will say it has faults! I demanded return and eventually all I got was the iPad covered in stickers, no box, no accessories. Of course these were conveniently lost! I only got the iPad back after threatening to go to Trading Standards. It's a total scam, DO NOT believe any of the "good" reviews on their website.