I’m kicking myself for ordering again online from H&B as I had forgotten how rubbish they are at prompt delivery, inaccurate info regarding delivery status, and non existent response to emails. After receiving no order updates 5 days after ordering I called and was told it would arrive today which has not happened. Zero communication as to why or where my order is. Am pretty frustrated as these are products I need. I’ll never order online from them again. Definitely not worth the hassle. Not entirely sure why they think this is acceptable service unless H&D are so inundated with orders they dont care if they loose customers.