Extremely bad customer service. Never picks up the phone. Wanted to chase my order after waiting a week. But no one picks the phone up. Now got an email saying they want to refund me the money after waiting a week as I didn’t come to pick up my order. But No conformation for me to pick up my order so how can I collect.
Then ring customer service up again finally get through. I ask his name he said Francis explained the situation and said we had a courier problem there’s nothing we can do and that was it. No remorse nothing.
Not good enough after waiting a week.
5 years ago
Holland & Barrett has a
2.5
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377
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