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Niall U
I am extremely disappointed with Holland and Barrett. Here we are on 5 April and my order of 21 March is showing in 'My Account' on their website as having an expected delivery date of 25 March. During the Coronavirus period I would expect some delays in delivery but after over 2 weeks my order has not yet even been processed never mind dispatched. My calls and emails to Holland and Barrett go unanswered, no apology has been received and I have no idea when I can expect to receive it. Despite this, they are advertising Easter eggs on their website, 4 days before Easter, yet being devious by not stating on their main web page that there are any delivery delays and you don't have any hope of receiving them in time for the Easter weekend. They should stop taking orders if they are unable to fulfil them and start communicating properly with their increasingly disgruntled customers!
5 years ago
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Holland & Barrett has a 2.5 average rating from 376 reviews