Click and Collect a total shambles. Click and Collect is advertised as items available for next day collection at a nominated a collection store. Although the nominated store has the required items in stock - click and collect items apparently come from a central wharehouse and the store will not let you have your order until they arrive from the wharehouse. Customer Service (if you can call it that) resonded to questions about the non arrival of the items some days after the order was placed and paid for - saying they are very busy and the items have still not left the wharehouse and did not give any indication when the goods might eventully become available for collection. Pathetic if they consider this to be acceptable customer service.