Returned items in Bromley store around a month ago and the store gave me a refund receipt. Today I tried to use the refund receipt and the store is unable to accept their own refund receipt that they issued just a month back. The lady at the tills informed that previous transactions cannot be retrieved from their systems. Gross mismanagement. The store took back the clothes that I paid for and they aren’t releasing my money as well. Clear violation of refund policy.
4 years ago
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