Was not told when I bought a coat they did not do refunds. When I queryed this they said it was because they did not want to "overwhelm" the customer with info at the point of purchase: I'd rather have been enlightened with my rights than had a chunk of money kept in their desperate pockets forever. They refused to accept they did wrong in not informing the customer of this. A joke. This irrelevant brand struggles to stay afloat with its gross 2009 preppy styles that are dead I tells ya, so decides to rob its customers instead. Never again.
5 years ago
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