Ordered a Casio G-Shock. Listing at Jomashop.com showed the case diameter as 55mm. When I received the watch, it looked smaller than that. I measured and it was actually 50.9mm. I submitted a RMA for a refund. They sent me a shipping label with an explanation that if I didn't their shipping label, I would not get a full refund. I shipped the watch back and a few days later, saw my refund come back, minus the $13 shipping fee. I emailed them to explain that I was sent a mislabeled watch and showed them pictures of me measuring the watch, pictures of Amazon's website showing the actual watch with the actual case diameter. They still kept arguing with me that I was in the wrong. Their policy about wrong items listed below. Very disappointing in their lack of customer service. Won't be back.