THE WORST CUSTOMER SERVICES IVE EVER HAD TO DEAL WITH... HAD TO CALL THE POLICE... I went to the Watford branch for a simple oil change.. Booked it in a week before my date... Was greeted with rudeness at the reception.. was told it would take an hour... I returned an hour and a half later to find my car had not been done + my car was sat on the ramp with my engine left ruining wasting my fuel while they sorted other people's cars out... also checked my camer in the car which showed the driver playing with my music starting and stopping songs.. turning the sound up full blast and the sound of then rusting thru my property... DONT LEAVE ANYTHING VALUABLE IN YOUR CAR! I was greeted with serious attitude when I asked if my car was ready yet... Was told it was going to take a further hour for the job to be completed.. I said that's unacceptable and wanted a refund then the man ran off to which I had to walk after him to politely ask him to turn my engine off... he shouted at me and totally ignored my request and continued to ignore me... it was very clear the guys in this garage was completing everyone else's jobs even tho my job had been booked in over a week before... I asked one of the other guys to Please turn my engine off and he said yes but the other man who was ignoring me stopped him and said no don't turn it off and at this point I felt trapped and intimidated being a female on my own and knew they would do anything they could to prevent me from getting my car back so I called the police... PLEASE BE CAREFUL USING THIS GARAGE THEY DONT CARE ABOUT DOING YOUR JOB ON TIME AND DONT EXPECT A CALL FROM THEM IF THEY HAVEN'T STARTED YOUR CAR ON TIME AND THEY WILL TRY AND PREVENT YOU FROM GETTING YOUR CAR BACK AND THEY WILL GO THROUGH YOUR CAR AND LOOK AT YOUR PRIVATE BELONGINGS