Had oil change done at Reading branch. It was still dirty and dark after they changed the oil. It would seem that they did not empty all of the dirty oil out. The oil does not look much different than before the oil change. It should look like a light transtudent colour when new oil is replaced. Would not recommend them for any oil changes. I paid £54.75 which is cheap for an oil change so I guess you get what you pay for. I asked for a refund but they denied any wrong doing and was not prepared to refund me and we're very rude when I challenged them over this.and vertually put the phone down on me.