Be careful in ordering from this company. They are in China, the products are shipped from China, and they have essentially no return policy. You order it, you get it, and you are stuck with it. Using their shoe size chart I ordered a part of ankle boots (note: they don’t offer half size; I wear an 8.5 (women’s) & should have ordered an 8) which took about 3 weeks to arrive. The boots were fine and lovely but way too big. NewChic was responsive via live chat & then email but said if I returned the item I had to pay shipping; the shipping costs as much as the product and didn’t offer any other option. When I told them I was going to contact my credit card company and then write a negative review they then began to try to come up with options. They offered to send me another shoe if I paid $12 for shipping, but of course, they didn’t have & couldn’t get anything I liked & I didn’t feel like I should have to pay anything for shipping. Finally they returned half the cost of the item with me just keeping the boots. Though I appreciated their effort, what am I supposed to do with shoes that are way too big? If they are going to deal internationally they need a refund policy.