NewChic Reviews

3.6 Rating 4,869 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,869 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
I also have a little history I placed an order for a shirt and a pair of pants on 01.10, unfortunately they were not in stock and I did not receive the immediate information that these, or as I found out later, one of the products is not in stock, and To be honest, I don't understand why the products that are not in stock at the moment appear on the website, anyway, let's say, as it was my first order, I didn't know that before ordering you have to verify that the product is in stock, which I think absurd, and as a first buyer the situation is very confusing, let's get over it anyway, and so, a month had to pass after which Sami split the order and deliver it in separate deliveries, as a delivery term of 15-20 days and as a rule after placing the order for 48 hours to be delivered, the one I already have 9 days and it shows me that it is in process, for the second order, having weekly discussions and promising that the stocks will be fulfilled in the following days and so on another 3 weeks have passed ini, after which I already lost my patience and asked for it to be changed, and I still have 2 more weeks in which still nothing happens. When asked what the solution to this problem will be, the offer is a 20% discount on the next purchase, which will certainly not be available again. The idea of ​​ordering can be clothes for a specific event or for some wardrobe changes, maybe due to the outside season, but when you receive a simple order of a shirt and some pants, in periods of approximately 3 months, you certainly don't want to do it again shopping . so as not to tell the client that it is a short story, my account, attached is the number of the entire order. P.S. besides all this, I hope that the quality is appropriate for the price, because if not, I will be even more upset.
NewChic 1 star review on 9th November 2022 NewChic 1 star review on 9th November 2022 NewChic 1 star review on 9th November 2022
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Posted 1 year ago
customer care number +91 964.124.2105.. All problem solve any time complaint just in... customer care number +91 964.124.2105.. All problem solve any ...
NewChic 5 star review on 23rd July 2022
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Posted 1 year ago
good materials. for the best hire a hacker service, visit: WWW. CYBER-PRIME .COM
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Posted 1 year ago
Liked the speed of processing the order, feedback from the buyer, fast delivery, responsible attitude, satisfied, I recommend it.
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Posted 1 year ago
I wasn't crazy about the material of the shirts that I bought, but I did like the one pair of pants I did buy.
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Posted 1 year ago
Two items did not fit. Although it said FREE RETURNS for 30 DAYS on their website, the guy on their chat offered me a 20% and then a 30% refund if I wanted to keep items. Why would I keep SOMETHING THAT DID NOT FIT? Finally, after being on a LIVE CHAT for 30 minutes, this "support agent" named, Derby said, "Sorry I am still checking for you and I will share a return label." Keep your money and DON'T use this company!
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Posted 1 year ago
My four daughters had some gift cards to spend and decided to try new chic. Terrible experience all the way around. The clothing is cheap and falls apart very quickly. Delivery takes forever. Same quality and half the price at walmart and get it now.
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Posted 2 years ago
Paid for items that never arrived in December, I want my money back, can't be a giver in church and shops Can you refund my money, paid R43 extra for something that did not arrived till today and I don't want it any more cannot wait for 3 months and longer, just my money back
Helpful Report
Posted 2 years ago
7 Shirts ordered as 3X. They're received and so small they won't fit a medium. No way to contact New Chic or to return. The phone number is no good. Be sure to watch various review sites for their PRODUCT TO BE THOROUGHLY REVIEWED VERY NEGATIVELY!!!!!!!!!!!
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Posted 2 years ago
Nice material , good
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Posted 2 years ago
Order multiple seeds Climbing Clematis, Garden Fragrant Flower Bonsai Seeds, Ice cream Tulips, Magnolia and more. Not a single one, that actually germinated, was what i ordered. I got these random weeds which began to take over my garden! So upsetting and disappointed in myself for believing that something i ordered from overseas wouldn't be a scam. Do not buy any seeds from this website unless you like to gamble with your time, money and garden.
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Posted 2 years ago
I ordered something mid August and expected shipping at the time of order was within 3-4 days. One month later and still not shipped, they told me that it was not in stock and would be another 2-3 weeks. 3 weeks later I was told I could either get a different colour or cancel the order.
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Posted 2 years ago
I have orders shoes size 10 both pairs were not my size
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Posted 2 years ago
I have ordered several times from Newchic because I love their tunic tops. They come true to size, reasonable quality, great price. You just have to wait a bit for delivery
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Posted 2 years ago
overall purchase experiences were bad. No stock is still put up online and ends up keep changing and after 2 months of payment, nothing arrived at my doorstep. Hard to be in contact with them, too protective of some sort of scam like that. If have zero star that's my choice.
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Posted 2 years ago
Can't contact anyone (person) from a legit customer service # to return an item.
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Posted 2 years ago
Misleading shipping options, very very long delivery time, questionable overpriced goods. They gave me a handful of shipping options and I took the standard shipping option as it was the cheapest option ($8.99) and was given the impression that it'd be received in 2 weeks. It took roughly 2 months for the products to arrive. They're packaged as "BangGood" which clearly is not the name of this company. And to top it all off the 2 shirts which combined come out to like $45, are very cheaply made, uncomfortable, and are starting to lose buttons after just the first wash. They're trying to refute and fight me at every little twist and turn on any complaint and refund process. This is easily one of the worst online shopping experiences I've had in ages.
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Posted 2 years ago
All the good reviews are FAKE
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Posted 2 years ago
I READ SOME OF THE REVIEWS PRIOR TO ORDERING, HOPING I'LL BE LUCKY. NO, I WAS NOT. I ORDERED 4 BRAS, GOT JUST 3AND NONE OF THEM WERE LIKE THOSE I SAW AND ORDERED IN WEBSITE. ONE OF THEM COULD BE USED AS A TENT. NEVER AGAIN!
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Posted 2 years ago
your service is much better and the price is in the middle because it is not cheap and not too expensive. Absolutely the quality was so good to wear.
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Posted 2 years ago
NewChic is rated 3.6 based on 4,869 reviews