awful. all items I ordered were listed as available and dispatched in 1 day. NOT TRUE. 2 weeks later still waiting for my order, check order status and All items were back ordered. I instant chat with customer service and they tell me the items are currently unavailable and I must have missed the message in red under shipping details. As I am talking to her I pull up website and my items are still listed as available at the same moment she is telling me they are not. She says back ordered items will be back in stock in 5-18 days. I assume from the day I ordered, since they were apparently out of stock at the time of order, but NOOO from today - 2 weeks after I ordered. DON'T WASTE YOUR TIME OR MONEY ON THESE PEOPLE, PLENTY OF CUTE STUFF HERE IN AMERICA THAT WILL SHIP IN A TIMELY FASHION.