I have ordered from them twice now but never again. They have no business ethics and zero customer service. My credit card company received fraud alerts during the billing transactions and put a stop on the payment. I quickly resolved the issue and the 'stop payment was lifted. Now NewChic won't accept my card. It was their shadey billing system that caused the fraud alerts to the bank's software. Yet part of my last purchase was paid by that very same credit card. This company is disorganized and has a horrible shipping system. They break up your order in one to two pieces at a time. I was charged $16.00 in shipping for a $4.00 curtain rod that was sent special delivery. It's not even feasible to return an item. The shipping is the same cost or more than your item. I can see that this company won't be around much longer. The hook for this company is the Socofy shoes. The prices are cheaper than the MSRP. However, the shipping costs negate any discount. Also, they have these discount coupons and code which never is discounted off of your total. Save yourself some grief and shop elsewhere😕