A very BAD website A very BAD website, a SCAM my 1st order i get after 74 days me second order they canceled 2 of my items Because it had a discount my 3rd order they canceled all of my items Because it had a discount and now they don't want to give my money back. DO NOT GET NEAR OF THIS SCAMMERS A COPY OF THE SUPPORT CHAT: Sandra Support Agent Sandra 15:44 Hello! Welcome to NewChic customer service team! How may I assist you today? me 15:39 Hi, for Order number：63079403 When i'll get my money back, it's 10 days now??? and Order number：63079403 same Sandra 15:40 Please allow me some moment while i am checking your order 63079403 me 15:40 and Order:NO.63079402 too Sandra 15:41 Let me check. I am trying to get the information for you. It might take some time. I request your patience. me 15:42 ok Sandra 15:43 May i know what was your payment mode when you placed the order? me 15:44 Credit Card Sandra 15:45 You do not need to worry if the refunded amount not reflecting for the cancelled order then it will reflect within 7-14 working days. I assure you please wait for the remaining time frame. me 15:46 you mean 4 days left Sandra 15:47 May i know when your order got cancelled as you placed the order on 14th March? me 15:47 2019-03-14 04:58:07 by your website Sandra 15:49 Kindly wait for the remaining 8 business days, business days does not include weekends and public holidays. me 15:49 as the items was having a discount so as normal your website cancel the order if it have a discount , and this is not my 1st time you cancel something i order me 15:49 so u take the money in a minute and you want me to wait 18 days to give me my money back I didn't Cancelled it you did Sandra 15:50 From our end for cancelled order amount got refunded instantly but this time frame to reflect is as per the courtesy of payment constitution. me 15:50 i can't wait 8 days me 15:51 it didn't refunded you back end is wrong my money is not with me if refunded it got to be with me Sandra 15:51 Kindly wait for the remain time if you did not get the money within this time line i will help you to look into it from my team. me 15:51 this is my last time i'll buy any thing from you u didn't do any thing u just asked me to wait more 8 days 18 days to give me my money why items having a discount so your website cancel the order this is not acceptable don't you tell me it's my bank Sandra 15:54 I wish i would help you, but until time got complete we are unable to resend the money or to check from your payment source. me 15:54 no u didn't me 15:55 but until time got complete we are unable to resend the money or to check from your payment source.??? what dose is that mean so how come you deduct the money this is a waist of time and money useless company Sandra 15:57 Could you please share the payment source or your credit card statement? me 15:57 HSBC this is my bank, and i bay with the same card for you once before but item wasn't have a discount so it works Sandra 15:58 Please share the bank statement so i can share with my team that you did not get the refund till now and you do not agree to wait for the remain time. me 15:59 u want me to send you a screen shot from my account??? me 16:00 the money u deduct is not available in my account, and you said that ( after you checked) that i have to wait so do you know or you don't know the status??? Sandra 16:01 As per the status i am suggesting you to wait for the remain 8 working days. me 16:02 tell your bosses that if they want to cancel an order do not DO NOT deduct the money before you cancel OR GIVE THE PEOPLE THE MONEY BACK AT ONCE OR DO NOT BUT A FAKE DISCOUNT ON THE ITEMS just as simple as that be fare Sandra 16:04 As i informed you that within remain time you will get the refund and if not we are here to help you. me 16:04 18 days right 8 to go is that fare ???????????????? is it? Sandra 16:05 Only 8 working days not more than that. me 16:06 That's what ppl think about you Sandra 16:07 Could you please share your bank statement, from which you made the payment? me 16:07 Try to change that as a change what do u want me to send?? what is my bank statement means Sandra 16:09 Your payment source statement so the team can check that you did not receive any amount form the NewChic. me 16:09 is this a scam? u want my bank info?? Sandra 16:10 I am not asking for the bank information. I am just asking for the statement. me 16:11 statement will contain my account info so u will see how much in my account now and what was the last things i pay and all of that Sandra 16:12 The statement shows only the transaction, and you also can asked to your bank to share it. me 16:12 will ask my bank ppl loves your website they say it's a scam my 1st order i get after 74 days Read me second order you canceled 2 of my items my 3rd you canceled all of my items and now you don't want to give my money back and you want my bank account info Delivered