Return Postage is very expensive - Not worth the risk - Save your money
Long story short - if size is wrong then you have thrown away your money.
Purchased items using their sizechart however they were extremely large. Communication with NewChic has been good however to return 3 cotton items was going to cost $45. I queried this because their returns policy states:
Plan B :The size matches what you ordered, but it does not fit. The size of each item may have an inaccuracy of about 2cm/1 inch due to hand measurements.
- If the size is more than 2cm/1 inch different, we will cover all shipping costs.
I sent photos of me wearing the items showing how extremely large they are. Response "It is a pity that we don't be responsible for the return shipping fee and we don't have shipping label." Now they want more photos.
If I pay return postage myself they can still find some reason that the return did not comply. " Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase."
4 years ago
NewChic has a
3.6
average rating
from
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