I purchased 3 pairs of shoes and waited about 7 weeks for all of them. Finally, I had to sign for the last pair, unlike the previous two pair of shoes that came. Now, I know why....They sent the wrong shoes all together and I bet it was not a mistake. So, to confuse the situation, they have proof that the sent them because they required me to sign. The other two shoes, no signature required and they were the correct order. I did receive the ugliest pair of shoes ever! This company just cheated me out of money!. I bet this is where the communication breaks down, but we were able to communicate enough to get my hard earned money! SHAME...I hate being taken advantage of.