I recently ordered for the first time from NewChic as they has some items which looked really nice. They took almost a month to arrive and the response to my queries in that time was unhelpful. On receipt, they turned out to be badly sized and were too small - I am a standard 14 and do not usually have a problem! On investigating their returns procedure, i realised it was a no go. The alternative was a 20% discount off my next purchase - there will never be a next purchase. I would warn people to be wary of buying from this company.
6 years ago
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