Thieves. I ordered and paid for an item on December 4th. NINETEEN days later they tell they don't have the item in stock.What kind of company takes your money even though they don't have the item in stock? I have contacted them FOUR times through chat. The first time, their system was down, so that agent couldn't do anything for me. I have contacted them THREE times today. First agent Theo claims that the refund was processed on the 24th, and that I will get the details of the refund from their accounting department, in 4-5 hours. Six hours later, nothing was sent to me. Second agent Arc tells me they are processing the order and I should have it in 1-2 hours. THIRD agent Alex tells me there's a "glitch", but assures me that I will get my refund. If there's a "glitch" how can he say that I will get my refund?! I opened a case with PayPal's Resolution Center. Tired of being lied to. PayPal better get my money back.