I had a quit the contrary experience that what google says about NEW CHIC. I order a pair of boots a month ago, waited patiently until the expected ship date had past with no notification that was items was shipped nor that it was no longer available. I contacted an agent on the live chat asking the status of my order and he or she says, oh your item was sold out and is not longer available due to its high demand.... and then offered me a credit or exchange for another item. I think this company is dishonest as I was never notified of the status of my order until I got in-touch with them. I do not recommend buying from the company. It says on google...Is new chic a legit company? Yes, NewChic is legit. It is not a scam fashion store because they will never steal your money or not ship the item you ordered from the store. And you can return the item if they are not in good shape and have your money back. NOT THE EXPERIENCE I HAD.