I ordered something. Half a month later they asked me to wait 1-2 more weeks. I waited an entire month. Nothing happened. I contacted them via chat. They sent exactly the same message, to wait 1-2 more weeks or change the color to something they can deliver the next day. I changed it. Nothing happened for another week. I contacted them again. They asked the same thing again. As I lost trust, I asked to cancel the order. They cancelled it but did not refund me.
I contacted them again via chat. They kept sending a message several times that they cannot help me because their tracking system is down.
Based on the following communication you decide if their support is good or not. I asked them:
- If you keep sending the same message, how exactly would you like to help me?
- Is there anything else I may help you with?
- OMG, how useless this is!
- yOU ARE USELESS
- You haven't wrote ANYTHING useful here and you call me names?! How dare you? You call yourself supporter?
- i HAVE BALLS. CONTACT US BACK. If you have any additional questions, please feel free to contact us again. Goodbye and have a nice day!
I never heard back from them nor received refund.
3 years ago
NewChic has a
3.6
average rating
from
4,871
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.