Worst customer services I’ve ever encountered. Expect to be repeatedly cut off or passed on to another person who will ask you the exact same questions. They are all reading straight from cue cards and will have you running in circles until you’re dizzy. I had used their website to cancel my service with them and assumed that it was ended. This was not the case and I continued to be billed. Once I was aware of this, I contacted customer services only to be messed about repeatedly on multiple occasions. They owed me 10 months of payments. They offered 3 as a “good will gesture!” Avoid this company, there a far better providers out there. NowTV are corporate crooks who hide amidst the small print, and have a third rate customer service department. Use them at your own peril