Rubbish quality for stupidly high price, inconvenient, unresponsive UI, general quality issues. Black level was messed up (washed out image). The service is offering 720p (which youtube doesn't even classify as HD anymore, for comparison) WITH ads for £9.99 a month, charging an extra £5 a month for at most 1080p. My mistake was rushing in assuming the service would at least be modern for the price. I never imagined it could be this bad. I also didn't actually GET the beautiful 720p, but something closer to 360p. All while buttons on the UI were unresponsive. I might have watched about 20 seconds of content before realising I'd made a horrible mistake. I wanted to get a refund and escape with my life, but was left waiting for a chatbot which seems to be on holiday. Also, because I've actually looked at a few seconds of content, it seems their policy wouldn't allow a refund anyway. It's my own fault for expecting what I thought was the bare minimum for a paid service like this and not reading what I was getting into. I just want to watch the last of us dude :(