Like others I wanted to watch the US Open Tennis 2023. I googled Sky Sports who came up with Now TV Sports. When I signed up I was told that as we already have Now TV as part of our package with BT TV that account would be billed for £34.99 monthly on the basis that I can cancel at any time. I got an e-mail from Now TV saying our BT a/c would be billed. A) Like other customers I'm appalled that it was not made clear you can only watch live matches (Stan TV in Australia and Discover + in Europe both offer recorded matches). B) I got an e-mail from Now TV saying our BT account would be billed for the monthly amount. As I only wanted it for one month (and repeat, they said I could cancel any time) and being so disgusted I'm not going to even bother watching the finals. I went into our BT account and cannot find any way of cancelling the subscription so I am making a complaint. I suggest others who have suffered in the same way do the same. It's the only way they'll do anything about it.
10 months ago
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