ARE YOU WITH NOWTV , please check your bank statements if you have had nowtv , I checked my bank statement and found i was paying nowtv £11.99 month but I don't have nowtv, spoken to there custmer support services and found out that I cancelled my nowtv phone and broadband years ago but i didn't cancel movies as this is a separate payments. they have been charging my account £11.99 for years I thought when i cancelled broadband they stop all payments, but they don't, so now I have cancelled the payments nowtv are unwilling to pay me back all the payments I have made since 2018 , Yes its my fault for not checking my statements properly, But it was something I just overlooked, I would be a little more careful when checking your bank statements to see what your paying out , nowtv are complete scum by letting this go on, there could be other companies that allso don't cancel all your payments when you cancelled. Be aware