Placed 2 orders with Redbubble and subsequently cancelled due to all the negative reviews left by other customers. Redbubble shipped out the merchandise anyway and ignored the fact that the two orders were cancelled so I simply "refused" the shipments and had them shipped back to them. The USPS is having trouble returning the packages to them due to possibly a bogus address the company is using as a return address on their shipments and they ultimately could end up at a dead letter/package sorting facility, who knows? I've tried and have attempted multiple times to send them messages regarding this issue and they keep sending generic messages to me which have nothing to do with my returns and cancelled orders. I've had to contact the credit card company and report them and have them investigate. I will not pay for something I cancelled and do not have. I would not do business with this company again and their customer service assistance is a joke and very confusing to understand. The BBB has horrible reviews and an alert for this company so customers beware of all sorts of problems and issues. They also use a horrible shipping method called UPS Mail Innovations where your order I hear slowly crawl to their destination if they ever reach you at all.