“I ordered a print, it was shipped 11/29/24with an expected delivery date of 12/6/24. USPS shows it arriving in my state and yet no delivery. I reached out via email and got canned messages back. I’m filing a Better Business complaint. Horrible customer service.”
“Last Christmas 2023, I bought some coffee mugs online from your firm. The designs were the work of Annette Kavney, I love the designs but after 12 months of use I find the pattern is wearing off the mug around the rim. And yes, they have been in the dishwasher. Has anyone else had this issue? Thanks.”
“I ordered a tapestry and got an email the next day that it was shipping, due to arrive 12/12, which is 2 days from now. That was 13 days ago. The tracking number still shows that USPS has not received the item. I have been trying to contact support to see if it's just delayed or if it's lost or whatever, the website says there is 24/7 support. The chat option has said all day that there is no agent available, and when I send an email it immediately spits out an email back telling me to keep waiting for my delivery. This feels like a huge scam at this point.”
“Company Betrays Cancer Survivors
For over three years, I poured my heart and soul into creating original, high-quality designs on Redbubble, proudly honoring cancer survivors and healthcare heroes. As a seller, I found purpose in crafting meaningful artwork to support those who had fought the hardest battles. But one day, without warning, my account was suspended while I was simply editing a price. No explanation. No communication. I was left in the dark, unable to reach a representative for answers. Redbubble's actions speak volumes—this company does not support the very people it claims to celebrate.”
“Run it’s a SCAM! After up loading about 30 pieces of art copyrighted by me and all my banking information they suspended my account claiming that at 50 I’m under 16, that I had previously been banned from a company I never even heard of until Saturday and that my trademarked and copyrighted works are fraudulent. I have never dealt with a company so shady. They are stealing peoples artwork and using it for their own gain. They are also stealing your bank information.”
“So I ordered two prints of the Haggard Garage "mint" logo shirts from them. It was made quickly and shipped in a timely manor. The premium material I chose does feel good, its a quality t-shirt. The image however is not great. First of all its just your typical silk screen print stuck on top and rough to the touch. Plus the graphic this artist used was improperly enlarged so if you look close at the letters you can see its pixelated along the edges. One shirt i received the image was printed across the belly, one was fine. Redbubble did replace the misprinted one free of charge. Bottom line I'm happy with my order and I'd buy from them again. (Tried to upload photo kept getting error message)”
“I am extremely disappointed with Redbubble’s service and the handling of my account suspension. My shop, featuring original and creative designs, was rejected without any valid explanation. Despite multiple attempts to appeal and clarify my situation, their AI-driven customer service provided generic, unhelpful responses that failed to address my specific concerns.
The lack of transparency and the impersonal nature of their support is incredibly frustrating. As an artist who put time and effort into creating unique designs, being dismissed without proper justification is disheartening. Redbubble’s approach to handling creators feels arbitrary and unfair.
I would not recommend Redbubble to other artists looking to showcase their work. Their poor service and dismissive attitude leave talented creators feeling discouraged and unsupported.”
“Have not received order .
Can’t seem to be able to get any information anywhere , I have no Oder number & in limbo waiting for order to be delivered, albeit I have order loads from this site and always got delivery & don’t think I will order again if this is going forward .”
“I ordered an art print from Redbubble on 10/26. When it arrived, it was blurry, pixelated, and obviously derived from a low resolution source image completely unsuitable for print. I contacted them and submitted photos. Instead of giving me a refund, they gave me a voucher for store credit. OK, fine. I ordered a different print from a different user. At this point I've paid for shipping twice, totaling over $25 just for shipping. The replacement arrives and it's even worse than the first order. It's not only blurry, there are long print lines and scratches. I contact them again, requesting a refund, as there is no way at this point I intend to order any more products from this company, not to mention I would have to pay for shipping a THIRD time. They are uncooperative. I contact paypal and file a dispute. Redbubble doesn't even read my dispute and sends a form email stating that my order was delivered. Yeah, no kidding. That wasn't in question. What I received was two defective products in a row and I want my money back. I escalate it to a claim with PayPal. They send more cut and paste form letters, asking for photos, which I've not only already sent them, I also posted on the paypal dispute. I send them the photos AGAIN. This company would rather do this to a customer over $50-60 and not only damage their brand, but ensure that I tell everyone I know about this bad experience, than reimburse a customer for their OWN POOR PRODUCTS. This company has no quality control and evidently let's anyone upload low resolution images to their site and sell them, but their print on demand partner is also atrocious. This is a predatory company that hijacks your money and thinks they're entitled to hold onto it like an underfed piranha rather than make sure they're providing value so they have repeat business and a positive brand reputation. As of right now I'm waiting on my PayPal claim. Redbubble, you deserve to go out of business.”
“Redbubble is awful DO NOT ever use them. They should be sued and shut down. Suspending accounts for no proper reason, internal bot problems, no actual humans to speak with, no email of explanations if question arises, no attempt to communicate if there is an issue-leaving no way to correct or resolve their actual errors or let the artist amend or verify, and literally no human contact to be found.
This company is trash & a waste of time. (For me 5 years worth & hundreds of creations deleted while logged in. And while “lowering” my prices when I hit save… boom…site crashed, I couldn’t relic in and was suspended. (This was an internal error on there end alone).
But: No explanation as they state that’s how they roll. I appealed, got a generic form sent back & nothing they suggested had been done. (It should have been addressed and reinstated immediately).
I’m disgusted and disappointed & will never have a good thing to say about them after what they did. They are scammers. 💯 not trustworthy. Go anywhere else!!! You’ve been warned.”
“Used to be good and reliable. Recently, some t-shirts I have ordered have come with un-centered prints. When I ask for a remake, it takes a week for customer service to get back to me. And then after another week tell you: "sorry, that color is out of stock for the forseeable future". The last example was a large navy blue tri-blend t-shirt... how can you not stock the most basic of sizes/colors?
So many cool designs I'd still like to buy, but now i'm going to stop shopping there.”
“Really poor quality. I ordered a framed print, and the print is dark and blurry compared to the image on their site. You can't even tell what it's supposed to be. The frame looks cheap and unfinished, like somebody's kid made it. I am beyond disappointed.”
“Got my order in just a few days, t-shirts are great quality and the prints are perfect, also, thanks for the little extra surprise thrown in the bag!”
“I am deeply unhappy with the material quality of the tri-blend T-shirt I recently ordered. It's much larger and much thinner than the M I purchased five years ago from the same site - practically see-through. I will not be shopping at redbubble again. They've gone corporate-greed mode, abandon ship.”
“Avoid them at all cost.
Boy, if I could only leave negative stars... this company more than deserves it. Because of my one experience, I certainly won't use them again.
Simply, I placed an order. The decals arrived damaged due to improper packaging. A replacement was sent *against my wishes, (I was beyond skeptical - for good reason) which also arrived damaged.
Seeing the damage from the first envelope I suggested in numerous emails adding “DO NOT BEND” to the outside of the envelope. I also suggested that something firm should be be added to the inside of the envelope. I felt obligated to assist so that I could get *flat decals Both suggestions were ignored. I told them that since both envelopes arrived damaged, I would not be interested in a third shipment. I begged for help, asking for an expedited refund so that get past this horror. The told me it could take nearly 2 weeks.
Know that their customer service is awful and they have no phone lines. Their emails are so lengthy, and full of blah, blah, blah, blah, blah... you want to scream at them to just. address. the issue.
Eventually I got the refund, so here I sit, to share and warn.”
