Mel
I loved redbubble as a customer and ordered cool stuff quite often. Never had any problems there! Then I wanted to set up an artist's account for myself and filled in everything, confirmed my email, confirmed I was no robot and my account was suspended immediately. Wrote an email, got back an automated reply that they are on the case, but nothing happened. Used their Live Chat where the person couldn't help me and just said somebody will get in touch. Nobody did. Tried a second account, same thing happened again! Second email, second automated response. Live Chat this time suggested that I should try setting up a third account! Ridiculous!! So far, no one seems to want to be responsible or willing to help! This is bad customer service and as a result I will never order from them again and will tell everyone how badly they treat their customers if it is about setting up an account! They honestly cannot need more than 10 days to have a look at the problem!!! All they want is your money!!
5 years ago
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Redbubble has a 2.3 average rating from 945 reviews

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