Edit: I was very frustrated with the delivery fiasco, but customer service was very helpful. When the order did arrive it was very high quality and I'm happy with it. I like finding cool designs and supporting individual artists so I will be returning to the site. I understand this is all happening during a challenging time so I am updating my review, but I still wish they would have just told me when the actual date was. Giving them 4 stars to balance out the 1 star review they received from me previously.
I placed an order on April 2 and was told it would arrive April 8-10. On April 10 I looked up my order and saw that it hadn't even been made yet. I contacted help and was told that that was the estimated date but the actual latest delivery date was April 17. I asked if this was on the email receipt or somewhere when I checked out and was told sadly no. If you have any time sensitive orders don't use Redbubble, use a local provider instead. It's frustrating because they weren't upfront about when they items would actually arrive. So easy to avoid.
5 years ago
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