Hello everyone After such an experience i was wondering that i must share this so that a maximum of people is aware. I booked a car for 3 weeks and when i went to the desk to get the keys, the agent refused all my credit cards including a business card that i have always used for deposit purpose. He said in our conditions we accept only credit but not debit cards. I asked him then to cancel and he said ok, it is cancelled. I needed to move asap because i had an appointment so i went to another company and took another car. Two days later i found out that the booking was still ongoind on rentalcars and When i contacted them, they said they didn’t receive any cancellation and they cannot do anything… i asked them to cancel the booking, take cancellation fees and refund me the rest they said sorry there is nothing we can do ! I tried multiple calls and emailed different services but they still say the same thing. This is really pathetic, Rentalcars are not capable of helping even a loyal customer who has been using their services for years. From now on i will use renalcars only as a comparator and then book directly from rental companies.