Anonymous
When I was searching for a car rental I looked at what they had to offer. I entered the info required & then decided to look at the reviews. Based on the reviews I went back to the page that I had still open & decided I did not want to use them. I closed the window out without knowingly confirming it. After I had finalized the exact day & time of the flights I did book & pay another company. When I looked at my credit transactions on my card I discovered Rental Cars had processed my inquiry and charged me $108.00 for car rental. I immediately contacted them to discuss & they stated their minimum cancelation charge would be three days rental charge. As my rental turned out to be over a 3 day period by calendar but only 2 days by hours they wouldn't refund anything stating they were losing a day. They were losing a day??? I didn't even use any car from them!!. Will attempt to work this out with my credit card company who is already aware of the dispute & recommended that I try to work it out with the company first before they close out my card & send a new one. So much for working anything out with Rental Cars...they have $108.00 for absolutely NOTHING !!!!!!!!
2 years ago
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Rentalcars.com has a 1.2 average rating from 340 reviews

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