Worst customer service..! Worst customer service. Offer to cancel the booking for free, but once I did try to do this due to getting the exact same car with the same provider Alamo cheaper on holidayautos.com, they refused to cancel and said they will price match. Provided all the details and they didn't respond for 3 days. From the destination I had to call them and they said they price checked now and it's more expensive. Of course it is if they don't bother for 3 days and wouldn't have at all, if I hadn't called them. Don't trust them. Go with holidayautos.com instead.