A TERRIBLE COMPANY. They stall, do not solve the problem. Paid for my car, 2 Days, full protection. It was stated in the rules I needed to present at the pick up with 100 eu extra deposit in a card. I present at the pick up location. The company asks for 200 Eu extra deposit in a card. My card only had an extra 120 eu not 200. (The policy stated in rentalcars.com stated 100 eu not 200 eu) Mind you i had already paid my full rental + full protection insurance. I WAS NOT GIVEN THE CAR. I contacted RentalCars countless times, explained on the date, during and after the rental period. They just kept stalling, asking for a « new complaint, new request, new pin, new this new that » They do not contact you back or They contact you back and do nothing. Just just keep STALLING. Do NOT USE THIS COMPANY Date of experience: September 18, 2022