We lost all day during our trip in Catania because of rentalcars online booking system.
They working with agency that require credit card, but when we booked a car via rentalcars.com few days before our trip they didn’t ask for credit card.We paid with electronic visa.We lost all day and around 150€ to hear from customer support that this is our fault to not knowing something that is required from Goldcar agency but not mention from rentalcars during our reservation.
The check for that type of card is necessary because rentalcars don’t work with agency that allows you to pay with electronic card or Revolut.
Finally we took a car from adduma agency that working with all kind of cards!
We will never use rentalcars again!
2 years ago
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