Today is 1/11/23. Booked a car for pickup date 1/18/23(one week from now). Carretals.com cancelling policy is 48 hrs before pickup date the there will be no charge. But after I gave them the credit card for reservation and clicked "reserve car", received an email confirmation from them but THEY changed the pickup date to 1/13/23 from my 1/18/23. I went in and did an "edit" to correct the pickup date. Then they want to charge me another $100 for changing back to "MY" original date. So I cancelled the reservation but they will not refund my charge according to the agreement citing that it is now "within the 48 hrs agreement" so no refund. So the scam is they changed my reservation pickup date to one within the 48 hrs so I can't cancel and get a refund. very shady and most definitely criminal.