I never received a confirmation and had a pending charge to my account. I tried to cancel the booking but as I did not receive an confirmation email (not even in my spam folder) I was not able to cancel online. I called customer service twice and each time they had no record of my reservation. The charge went through on the third day, the bank record showed rentalcars.com London as the charge. I am having to do a dispute of charges with my bank. I am frustrated and will no longer use rentalcars.com
10 months ago
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