Made a reservation thru rentalcars.com with Dollar rental car. Secured a payment with my debit card. I was told at the counter that a debit card was not accepted. So I was not able to rent, but rentalcars.com kept a certain amount of my money and will not refund me my money. I contacted rentalcars.com via chat and was told that debit cards are not accepted as payment. So why can a person make a reservation with a debit card? Better business bureau will be contacted and other agencies to help deal with this issue. DO NOT USE rentalcars.com if you want to rent a car contact a rental car company there are many apps to download. BEWARE