I had the misfortune of renting a car through booking.com/rentalcars.com. I got a great deal for a 2 week rental in London but when I got to the counter of Europcar the insurance I purchased through rentalcars.com was deemed insufficient and I was not allowed to take the car unless I paid an extra £700 which I did not have. Rentalcars.com STOLE $294 from me and would not refund it. I canceled that day and they gave me the run around for 2 weeks then finally said it’s not their fault and STOLE $294 from me.
5 years ago
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