Once I had booked my car, Rentalcars.com sent me the booking confirmation voucher and on it, it quite clearly stated that I could use my Debit card as a deposit to collect the vehicle. However, once I arrived to collect the car they said that Debit cards are not accepted and this resulted in me paying an additional 206-euro. Despite being written in black and white, Rentalcars.com would not accept any responsibility whatsoever. This company, are in my view a complete disgrace to their profession, devoid of integrity and should be avoided at all costs.
5 years ago
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