If I could give Zero stars I would ! . Awful service with misleading adverts so beware when you book through them. I booked a car recently, a lesser model was supplied. The car I initially ordered did not have a sat nav so I paid extra for one. The lesser model had a sat nav making this extra cost redundant. So for my many pounds spent I got a lesser car and paid extra for something that was not needed. When I reported to them they said there was nothing that I could do and they could offer me possibly a few pounds off another car hire!! They then had the cheek to ask to be marked highly on any customer satisfaction surveys !! - An awful company avoid !!!