Absolutely Money Grabbing through Covid-19. Unfortunately due to the cancellation of two events I was attending in both Germany and Czech I no longer required the hire vehicle. The company wanted to charge me £37.00 cancellation fees because I could still travel to Germany on the date of hire. they took no account of the fact the events I would be attending were cancelled. NEVER again will I or my contracted employees use this service. My business will go else where. You ill not get much joy either from contacting them direct as agents clearly just read from a prompt sheet and have no authority to 'Make things right'.